We provide 3 months warranty for all items from delivery date.
Defective goods must be returned within 7 days from delivery date.
Only defective item can be offered exchange or replacement.
Please make sure to keep the original packaging for return.
Buyer should pay the shipping fee for return in any situation except our faults.
We will not be liable to buyer`s any damages and loss beyond the order amount that buyer has actually paid us.
Shipping And Customs Clearance：
* Express post not accept PO BOX address.You must provide complete address with house and street number.
* Korean customer please fill in right zip code (the new 5 figures zip code), otherwise it can not be shipped.
* Can not be shipped to overseas territories, include Subsidiary islands. If you paid, we will refund to you.
* We have the rights to change shipping way selected if customer is in remote area or,shipping company policy forbids.
* The remote area surcharge fee: DHL/UPS/FedEx Approx.USD35. To find out whether you are in remote area ,pls contact online customer service or leave message here.
* Customers choose China post or HK post should understand they are independent companies hat we can not control. We push them to delivery goods fast but goods may get delayed for unexpected reasons.
* Customers have to check the package before signing. In case any carton is broken pls write a statement and ask courier to sign on. Then we will apply for compensation from shipping company to cover customer’s lost.
* If you won’t be in office/at home pls find a person who can sign for the goods, or extend delivery time and confirm us an estimate date to ship out.
* If there different free shipping way, seller has the right to choose the most suitable way according to the weight of the goods.
2. Customs Duty and Import VAT/GST , for shipping from China:
* We always declare the value around half of real value to cut down customer’s import duty and tax.If any customers has a different idea pls contact us in time.
* We not bear any customs duty and import VAT/GST, not bear remote area surcharge fee.
* For many countries, maybe buyer will need to pay customs tax. Such as: Canada, Finland, Poland, Israel, Rome,
Romania, Greece, Chile, Denmark, Bulgaria, Hungary, Czech Republic, Slovakia, Mexico, Costa Rica, Iceland,
Kazakhstan, Thailand, Turkey, Peru and more other countries.
* Russia, US and AU mostly do not have tax problem.
3. Why Buy From Us?
* Well after sale service
* Failure: less than 0.1%
* Warranty: we can provide 1 years wanrranty
* After- sale service: we just need you give us picture and video, then we can give you replacement
* Quality: we promise the quality and before we send it to you,we will check it for 5times,and when you talk with your customer,we can give you our certificate in that case you can show it to them or put it on your web.and you can visit our factory at the same time
* Price: it is depend on the quality,of course we can discuss if you have 3000pcs per months,so the product list,do not including the price
4. Others service
* No matter what questions when you make deal with your customers,you can contact with us,we can do our best to help you.
* We can do our best to promise,we can send your order early asap,in that case you can got it early and don’t effect your sale
* We can give you our factory picture or video if you want,and let you to be our dealer you can purchase 3000pcs months
* We do our best to meet you other questions if you want us to do that.
* Our goal is to make sure you are a happy customer and pleasant shopping with us.
* If you are satisfied with the purchase and our total service, please leave us 5 stars feedback, and we will do the same for you.
* If you are not satisfied with your purchase in any way, please give us the opportunity to resolve any problem. We understand that concerns and frustrations you might have, and will try our best to resolve the issues.
* Do not hesitate to contact us anytime before and after your purchase, we are committed to your 100% customer satisfaction.
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